Help Desk -- OS Support

Help Desk -- OS Support

Our customer contact centers are equipped to handle voice, mail, chat, and even social media monitoring and engagement.

Our team members are trained to resolve all queries related to operating system. We support Mac, Linux, Unix, Windows 10, Windows 8, Windows 7, Windows XP, Windows Vista, Windows NT, Windows 2000, Windows 98, Windows 95 and all other personal and professional editions of operating systems.

Team can assist in set-up, upgrade, installation and customization of operating systems on your computer. We can help fixing configuration issues with peripheral devices such as speaker phones, network routers, printers, scanners.

  • Integration with Tivoli Endpoint Manager platform.
  • Device inventory.
  • App Management.
  • Android Wi-Fi.
  • Security and password policy management.
  • Enterprise access configuration including email, Wi-Fi, and VPN.
  • Management commands such as wipe, lock, clear-password, deny email access, push, and data roaming
  • Support for advanced management of devices using agent-based management.
  • Support for basic management of devices using email-based management.
  • Provides supports to window's, android, IOS, Blackberry.